Privacy Policy

Last updated: June 2026

Uncharted Waters ("we", "us", "our") operates uncharted-waters-9402.myshopify.com. This policy explains how we collect, use, and protect your personal information.

1. Information we collect

Information you provide: Name, email address, billing and shipping address, payment information (processed securely by Shopify Payments / Stripe — we do not store card details), and any communications you send us.

Automatically collected: IP address, browser type, pages visited, time on site, referring URL. Collected via cookies and Shopify analytics.

2. How we use your information

• To process and fulfil your orders
• To communicate about your order status
• To send marketing emails (only if you opt in)
• To improve our website and product selection
• To comply with legal obligations

3. Sharing your information

We share your information only with service providers who help us run the store: Shopify (our store platform), our shipping and fulfilment partners (to deliver your order), and email marketing tools. We do not sell your personal information to third parties.

4. Cookies

We use cookies to maintain your shopping session, remember your preferences, and understand how people use the site. You can disable cookies in your browser settings, though some site features may not work correctly.

5. Your rights (GDPR / CCPA)

Depending on your location, you have the right to access, correct, or delete the personal information we hold about you; to opt out of marketing emails at any time; to request data portability; and to lodge a complaint with a supervisory authority. To exercise these rights, email hello@unchartedwaters.com.

6. Data retention

We retain order information for up to 7 years for legal and tax compliance. Marketing preferences are retained until you unsubscribe. You may request deletion of other personal data at any time.

7. Security

Our store is hosted on Shopify, which maintains PCI-DSS compliance and industry-standard security. Payment details are encrypted and never stored on our servers.

8. Changes to this policy

We may update this policy occasionally. Changes are effective when posted to this page. Continued use of our site after changes constitutes acceptance.

9. Contact

For privacy questions: hello@unchartedwaters.com